Administrative Performance of Academic Department Heads at the Faculty of Education, Al-Asmariya Islamic University from the Perspective of Faculty Members

Abstract

This research aims to identify the administrative performance of academic department heads at the Faculty of Education, Al-Asmariya Islamic University in Zliten. A descriptive approach was adopted, with the study population consisting of faculty members at the Faculty of Education. A random sample of 72 members was selected, and a questionnaire comprising 39 items distributed across four domains (Planning and Organization, Decision-Making, Human Relations, and Student Affairs) was used for data collection. Data were analyzed using the SPSS statistical program. Key findings revealed that the administrative performance of department heads was generally high. Decision-Making ranked first with an average of 3.83 (67.8%), followed by Human Relations with an average of 3.87 (64.2%). Planning and Organization ranked third with an average of 3.68 (61.1%), and Student Affairs ranked last with an average of 3.64 (58%). Statistically significant differences in administrative performance were observed based on gender, years of experience, and academic rank. However, no significant differences were found related to academic qualification.