CONTROL THE QUALITY OF A PRODUCT USING A PROGRAM SPSS

الملخص

This research deals with an important aspect of modern management in industrial factories, which is the use of statistical methods in monitoring and adjusting product quality, which help in raising production efficiency and contribute to increasing product quality. The research address the problem of some industrial companies ’lack of knowledge of the total quality management and the extent of its positive impact on improving the performance of their production process, considering the contemporary business environment variables which are characterized by intense competition, and the factory sought to attract customers by meeting their needs, using statistical monitoring methods to identify deficiencies. That hinders the achievement of this goal by using "spss". Through the statistical study that they conducted on the samples taken from the factory, we found that the result was very good and most of the samples that were outside the standard, were very close to the standard specified by the manufacturer.