تقييم العلاقة بين ممارسات إدارة الجودة الشاملة والأداء التنظيمي في شركات التصنيع الليبية

المؤلفون

  • د. العارف المبروك الكيلاني قسم الهندسة الميكانيكية، كلية صرمان للعلوم والتكنولوجيا – ليبيا
  • د. عبدالرزاق محمد عطاءالله قسم الهندسة الميكانيكية، المعهد العالي للعلوم والتقنية غريان – ليبيا
  • د. عبدالله مفتاح الشويرف كلية الاقتصاد – جامعة مصراتة – ليبيا

DOI:

https://doi.org/10.59743/jau.v9i1.2005

الكلمات المفتاحية:

الشركات الصناعية، الأداء التنظيمي، إدارة الجودة الشاملة

الملخص

في المشهد المعاصر، ينبغي على شركات التصنيع أن تعمل بنشاط على تنمية قدرتها التنافسية وإظهار قدرتها على الحفاظ على ميزة تنافسية قوية. والعاملان الرئيسيان في هذا المسعى هما الأداء التنظيمي وتطبيق إدارة الجودة الشاملة، وهما عاملان معترف بهما على نطاق واسع كمتغيرين حاسمين في قطاع التصنيع. تستخدم هذه الدراسة منهجاً شاملاً، باستخدام التحليل الوصفي باستخدام الحزمة الإحصائية للعلوم الاجتماعية (SPSS) ونمذجة المعادلات الهيكلية (SEM) باستخدام نهج المربعات الصغرى الجزئية (PLS) الإصدار 3.0. ويتميز هذا النهج بقدرته على تمثيل المفاهيم غير الملحوظة في العلاقات، ومراعاة أخطاء القياس في عملية التقدير، والتحقق من صحة النموذج المفترض، ويضيف هذا النهج دقة إلى التحقيق. ينصب التركيز الأساسي لهذا البحث على تقييم العلاقة بين تطبيق إدارة الجودة الشاملة عبر مجموعة من الشركات، بما في ذلك الشركات التي لديها برامج رسمية لإدارة الجودة الشاملة وتلك التي تدمج ممارسات إدارة الجودة الشاملة. وقد تم استخدام استبيانات مصممة بدقة لجمع البيانات، وتم توزيعها على مختلف الموظفين، بما في ذلك مديري الجودة الشاملة، والمشرفين، ومساعدي الجودة، ومديري الرقابة، والمديرين العامين، ومديري الإنتاج ومديري الإدارة العليا، والأفراد الذين يمتلكون خبرات ذات صلة بالجودة. تهدف الدراسة من خلال الاختبار الدقيق للفرضيات إلى تحديد العلاقة بين إدارة الجودة الشاملة والأداء التنظيمي. وتكشف النتائج عن وجود علاقة إيجابية بين إدارة الجودة الشاملة والأداء التنظيمي في شركات التصنيع في ليبيا. ومن المتوقع أن تكون نتائج هذه الدراسة بمثابة رؤى وتوجيهات قيّمة للمدراء والممارسين في مجال التصنيع في ليبيا، مما يعزز التحسينات في الأداء التنظيمي من خلال التطبيق الفعال لإدارة الجودة الشاملة

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التنزيلات

منشور

22-02-2024

كيفية الاقتباس

الكيلاني ا. ا., عطاءالله ع. م., & الشويرف ع. م. (2024). تقييم العلاقة بين ممارسات إدارة الجودة الشاملة والأداء التنظيمي في شركات التصنيع الليبية. مجلة الجامعة الأسمرية, 9(1), 27–47. https://doi.org/10.59743/jau.v9i1.2005