The Role of the Internal Auditor's Report in Serving Some Internal Stakeholders in Libyan Commercial Banks

"A Field Study from the Perspective of Internal Auditors Working in Bank Branches and Agencies in the Zliten Municipality"

Abstract

  This study aimed to know the role of the internal auditor's report in serving some parties within Libyan commercial banks, namely the senior management and operational departments represented by their operational departments within the branches and agencies. Then, a sample was taken representing the branches and agencies of commercial banks in the Libyan municipality of Zliten, numbering 13 branches and 3 agencies. The data was collected using a questionnaire, and the number of individuals in the study sample was 29 internal auditors representing most of the banks in the municipality. The Likert scale was used to answer the questionnaire paragraphs by the sample, and the analysis was done using the statistical program SPSS version 27, and the researchers reached many results; There is a positive role for the internal auditor’s report in Libyan commercial banks in serving the internal parties, which is the senior management of the banks directly, considering that the internal auditor’s report is directed to them, as well as the operational departments, which are the credit department, the accounting department, the foreign operations department, the local operations department, the treasury department, and represented by the operational departments in the branches and agencies, such as the accounting department, the current accounts department, the credit department, the treasury department, the clearing department, the commercial papers department, and the documentary credits department, indirectly. The researchers recommended increasing attention and developing the capabilities of the internal auditor by holding workshops, seminars, and conferences periodically. The researchers also recommended that the senior mana gement of the banks, based on the operational performance of the managers of the departments and operational departments, grant them benefits when they work hard and hold them accountable when they fall short